IMPORTANT SHIPPING UPDATE
Until 31 December 2011, we can only process orders for shipping with the United States of America. Orders outside the USA cannot be processed. We apologise for the inconvenience.
We offer a flat shipping rate of US$8.90 regardless of quantity and to any country as listed below. This will typically take anywhere between 1 and 3 weeks depending on its destination. For orders greater than US$75, the shipping fee will be waived. All shipping costs includes insurance up to a value of $300.
Express service is offered at the cost of US$29.90 (includes tracking number) --this will take approximately less than 1 week.
Delivery to the US -- $3.90 (Express = US$26.50)
AUSTRALIAN DOLLARS (A$)
You may return a product for the following reasons:
In order for Strictly Sterling Silver to accept the return, a returns authorisation number MUST accompany it. Please e-mail us at firstname.lastname@example.org to obtain this number, prior to returning the item. This is to ensure we both understand the reasons and conditions for the return. You should also quote your order number or product details, as well the reason for the return. We will reply to you by e-mail and inform you of the address to send the returned item. Once the item is returned, we will either offer you a replacement or a full refund for the jewelry item.
A white cardboard gift box and gift tag with your personal message (you will provide details during checkout) is offered free, for each jewelry order. Customers can also choose other elegant gift boxes at cost.
IMPORTANT NOTICE: Aside for orders within the USA, shipping overseas is temporarily suspended until further notice. We apologise for the inconvenience.
Our shipping arrangement is as per above destination list. If your destination country is not listed, please contact us on email@example.com and we will let you know if we can make a special delivery arrangement. There may be a cost of up to US$9.90 for this service.
We apologise for the inconvenience, until further notice, we are only accepting orders to be shipped within the USA. Overseas shipping is temporarily suspended.
Orders for shipping outside the USA cannot be processed.
Note: All prices in US Dollars
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